Caleb Chan 🔗 · 2026

Organizational
Fitness Framework

A 3×2 people diagnostic engine for the most consequential decisions leaders make — who stays, who grows, and who needs to go.

Explore the Framework See the Archetypes
CAPACITY
COMPETENCE
CHARACTER

1. Framework

A brief introduction into OFF3x2. Find out how it came about, how it works and how to use it.

01 // The Science

7 World-Class Scholars

Grounded in the foundational team virtues of Patrick Lencioni and calibrated through the rigorous behavioral sciences of Tasha Eurich (self-awareness), Carol Dweck (growth mindset), Anders Ericsson (deliberate practice), Robert Kegan (cognitive complexity), Kim Scott (relational candor), and Brené Brown (shame resilience).

02 // The System

How It Is Woven

We map Lencioni's virtues onto a 3×2 Matrix separating static baseline (what they bring) from dynamic vectors (how they act under pressure):
• Capacity: the potential for growth & learning → Mirror + Motor
• Competence: the skills and analysis for performance → Toolbox + OS
• Character: the character and values for community → Compass + Anchor

03 // The Solution

Strategic Decision Gates

Replaces emotional vibe-checks with a decision framework that operates three binary gates:
• Continuity Filter: Exit toxic & dishonest, keep values-aligned individuals.
• Development Filter: Limit or expand investment into the individual's development.
• Scope Filter: Cap responsibiity & scope or entrust with more.

2. Matrix

Each of the three dimensions splits into two diagnostic prongs — Prong 1. a Static Baseline (what the person already shows) and Prong 2. a Dynamic Vector (how they behave under pressure).

🧻
Prong 1 — Static Baseline
What they bring to the table
⚡
Prong 2 — Dynamic Vector
How they behave under pressure
Capacity
Development Filter
Prong 1 Baseline
🪮 The Mirror
Self-awareness
Internal & external clarity about values, blind spots, and how others experience you. Without it, gaps stay invisible.
Tasha Eurich — Insight
Prong 2 Vector
⚙️ The Motor
Growth mindset
When failure arrives, is it treated as data or verdict? The Motor determines whether development resources are worth spending.
Carol Dweck — Mindset
Competence
Scope Filter
Prong 1 Baseline
🧰 The Toolbox
Deliberate practice
Mastery built through structured, feedback-driven practice — not accumulated tenure. Tenure ≠ competence.
Anders Ericsson — Peak
Prong 2 Vector
💻 The OS
Cognitive complexity
Can they author direction when the playbook runs out? The OS determines whether a person freezes or navigates ambiguity.
Robert Kegan — Adult Development
Character
Continuity Filter
Prong 1 Baseline
🧭 The Compass
Relational intent
The baseline orientation toward other people. Do they care personally and challenge directly, or manage surfaces while manipulating underneath?
Kim Scott — Radical Candor
Prong 2 Vector
⚓ The Anchor
Shame resilience
When they fail visibly, do they absorb accountability or snap? A snapped Anchor destroys trust — and trust once lost is almost impossible to rebuild.
Brené Brown — Daring Leadership

3. Pipeline

The three dimensions are not independent — they operate as a causal sequence. Capacity failure creates pressure on Competence; Competence breakdown under scrutiny fractures Character.

1
Capacity Failure
Low Mirror → blind to own gaps. Low Motor → won’t do the uncomfortable work of growth. The result: skill deficits go unaddressed for years.
Mirror Motor
→
2
Competence Breakdown
As the environment demands more, an empty Toolbox and brittle OS produce visible operational failures. The person becomes overwhelmed and error-prone.
Toolbox OS
→
3
Character Fracture
High-visibility failure triggers shame. A strong Anchor absorbs it. A weak Anchor snaps — producing defensive dishonesty, blame-shifting, and relationship destruction.
Compass Anchor
💡
KEY INSIGHT
Many Character failures are downstream consequences of unresolved Capacity issues. The defensive cover-up didn’t begin with the lie — it began years earlier with a Mirror that couldn’t see the gap and a Motor that wouldn’t close it. Intervene early in the pipeline.

4. Engine

A decision framework to determine how to approach individuals using OFF3x2. Check observed behaviors against the engine to get the recommend strategic action on how to approach the individual.

Gate 1: Continuity Filter (Character Check)
Honesty & Toxicity Screen
Rule: Strike one is the error, strike two is the cover-up. Check if the individual has committed any of the following character breaches in the last 6 months.
⚓ Anchor Breaches (accountability)
🧭 Compass Breaches (Toxicity)
Gate 2: Development Filter (Capacity Check)
Mirror & Motor Evaluation
Rule: Growth requires self-awareness & motor. To pass this gate, the employee must score 3+ positives and 0 negatives on BOTH lenses.
🪮 The Mirror (Self-Awareness)
Positive Indicators (Need 3+ to Pass)
Negative Indicators (Need Exactly 0 to Pass)
⚙️ The Motor (Growth Mindset)
Positive Indicators (Need 3+ to Pass)
Negative Indicators (Need Exactly 0 to Pass)
Gate 3: Scope Filter (Competence Check)
Toolbox & OS Assessment
Rule: Performance requires craft skill & cognitive depth. Check indicators to see if they possess autonomous first-principles execution.
🧰 The Toolbox (Deliberate Practice)
Positive Indicators (Need 3+ to Pass)
Negative Indicators (Need Exactly 0 to Pass)
💻 The OS (Cognitive Complexity)
Positive Indicators (Need 3+ to Pass)
Negative Indicators (Need Exactly 0 to Pass)
Calculating
Assessing Baselines
Select observed indicators on the left checklist to calibrate the employee performance. Unchecked positive indicators signify behaviors not actively demonstrated.
CALIBRATION METRICS:
• Waiting for input...

5. Archetypes

Recognizable patterns emerge from combinations of strength and deficit across the six lenses. Each archetype carries a distinct calibration decision trigger.

6. Guidelines

These suggested calibration guidelines emerge from the 3-Gate Calibration Logic to guide strategic team design and developmental growth.

1
High Capacity + Low Competence (Gate 2 Pass / Gate 3 Fail)
→ Invest & Reskill
Prong 1 (baseline) skills can be built when Prong 2 (vector) wiring is strong. High Mirror + active Motor ensures excellent ROI on technical training budgets.
2
Low Capacity + Low Competence (Gate 2 Fail)
→ Reallocate & Contain
If Mirror and Motor are both weak, strategic development ROI is near-zero. Reallocate development budgets to basic coaching and contain scope to stable playbooks.
3
Snapped Anchor / Chronic Toxicity (Gate 1 Fail)
→ Boundary Enforcement & Transition
Vulnerability Choice Guideline: Strike one is the operational error, strike two is the cover-up. Defensive dishonesty or relational toxicity triggers boundary enforcement and structured transition.
4
High Competence + Low OS (Gate 3 Fail: OS)
→ Cap Scope & Assign Playbooks
Strong Toolbox with a Socialized Mind ceiling: deploy in bounded, structured roles. Do not advance to systemic leadership — they will experience cognitive freeze.
5
High across all six prongs (All Gates Pass)
→ Accelerate & Promote
These individuals are the foundational infrastructure of organizational culture. Place on a rapid promotion path, expand scope, and design for high retention.

7. Researchers

Each lens is grounded in peer-reviewed research by a leading scholar. Together they form the coherent architecture that is OFF3x2.